"Eric and crew are ready to help you! Great customer service-tks Jeff"
By: Jeffery | Petersburg, AK
"Back in 2004, I bought a 1997 Lull 644-B37 from Highlift Equipment, now Valco Equipment. The lift was exactly what the sales person said it was. The purchase side this machines history was great, but the parts history has been phenomenal! Needless to say I have had to purchase my fair share of parts, always from Valco. Their parts department has always been top notch, hands down, and always the right parts! On Friday, February 6 the water pump on this machine went out. I called over to Valco and spoke with Eric about the parts I needed, as I have many times before, but this time was a little different. I needed the parts over nighted for Saturday delivery, Eric said it shouldn't be a problem, he would check into it and get back to me to verify that it could still happen. By the way this all happened at about 3pm Valco time, I'm in MN, an hour behind. To make a long story short, Eric called back, said because it was so late in the day it might be a problem getting Saturday delivery. I told him I was in a pinch, and he said," well, I will drive the parts to the UPS depot on my way home, and check if I can them out for Saturday". I couldn't believe what I was hearing!! Needless to say, around 6 pm Valco time, I got a call from Eric, and he told me we were good for Saturday, I told him how much I appreciated it, and he said no problem. Before the call ended he let me know it was his BIRTHDAY !! If you need parts, and are worried about purchasing online or over long distance, don't, Valco has always taken care of me, and Eric should be made employee of the year! Thanks again Eric! Michael Maxwell MaxwellMasonry LLC"
By: Michael | Cottonwood, MN
"Very helpful very curtious very informative easy to talk to and very helpful"
By: Rick | marseilles, IL
"Eric Foutz was extremely knowledgeable and helpful in finding parts for a 28 year old Puckett Bros. Paver. He returned our calls in a very prompt manner and showed a real concern in helping us."
By: Kyle | Barberton, OH
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